Refund Policy

Refund & Compensation Policy

  • If there is any missing cloth from our side, compensation refunds will be @ ₹150.00 per piece.
  • Refunds will be processed within 7 working days after verification and approval.
  • Customers must report any missing or damaged items at the time of delivery or within 24 hours.
  • OFFWASH is not liable for items handed over without a formal order or pickup confirmation.
  • All refund requests must be submitted via email to info@offwash.in or by calling our support team.